01 / Residential · Boiler service & annual maintenance
Boiler Service in Basingstoke
A full annual service keeps your boiler safe, efficient and inside its warranty. Gas Safe registered engineers, a fixed price agreed before we start, and a written report on every visit in Basingstoke.
Gas Safe registered · No. 660014 · ★ 5.0 on Google
We call back within 30 minutes(working hours)
Gas SafeRegistered
Residential
Certified
Emergency
Response
Insured
30 minWorking hours
“Thank you to Des, he has been my gas engineer since I started my business in 2022. He managed to safely inspect all my gas appliances and safety check everything, always a quality service.”OnFries, Google review
/ Call or email
Get a fixed-price quote
Two ways to reach us in Basingstoke: call the 24/7 line, or send the form and we'll reply the same working day.
We call back within 30 minutes(working hours)
Smell gas? Turn it off at the meter, open windows and call the National Gas Emergency line on 0800 111 999 first — then call us.
/ What's included in a service
A boiler service is an annual safety and efficiency check carried out by a Gas Safe registered engineer. It isn't a quick look — we strip and inspect the key components, measure what the boiler is actually doing with a flue gas analyser, and put right anything that's drifting before it turns into a breakdown.
Most manufacturers require an annual service to keep the warranty valid, and landlords need the boiler checked as part of the gas safety certificate. For everyone else it's simply the cheapest year you'll spend on your heating: a boiler that's clean, correctly set and running at the right pressure uses less gas and lasts longer.
We service combi, system and regular (heat-only) boilers from all the major manufacturers. If we find a fault during the service we'll tell you straight, price the repair in writing and only go ahead once you've said yes.
- Combi, system & regular boilers
- All major brands
- Warranty-compliant
- Written service report
Lost heating or hot water in Basingstoke? Call 07515 123196 — 24/7 emergency line.
- Flue gas analysis and combustion check
- Gas rate and burner pressure checked against the data plate
- Heat exchanger, burner and ignition inspected and cleaned
- Seals, fans, pumps and safety devices tested
- System pressure, expansion vessel and pressure relief checked
- Controls, thermostat and timer tested
- Visual check of pipework, ventilation and flue terminal
- Written service report with any advisories
/ How it works
- 01BookPick a slot — mornings, afternoons or Saturdays. We confirm by text.
- 02Service45–60 minutes on site: strip, inspect, test with a flue gas analyser, adjust.
- 03ReportWritten service report, warranty record completed, any advisories priced.
/ Boiler service cost in Basingstoke
A boiler service is a fixed price, agreed when you book — it doesn't change on the day. The price depends on the boiler type (a combi is quicker than a system boiler with a cylinder) and whether you combine it with a landlord gas safety certificate, which is cheaper on the same visit than booked separately. Any repair we find is quoted separately in writing, and only done if you say yes.
/ Covering RG21 to RG24 — Festival Place, Chineham, Brighton Hill and Old Basing
Much of Basingstoke was built in a few decades of rapid expansion, so whole streets tend to reach the boiler-replacement stage at the same time. We do a lot of like-for-like combi replacements on the estates and system upgrades in the older parts of town. Hampshire's water is hard, and we fit scale reducers on new installs as standard where the supply calls for it.
We cover the whole of Basingstoke (RG21 to RG24) — from Festival Place, Chineham, Brighton Hill and Old Basing — and the surrounding areas including Chineham, Old Basing, Hook, Tadley, Overton, Whitchurch, Oakley and Kempshott. Typical housing here is large 1960s–80s estates from the town's expansion, plus newer developments at Chineham and Sherfield Park, and our engineers know the boiler types, flue positions and system layouts that go with it.
We're based in Woking, Surrey, roughly 25 minutes from Basingstoke in typical traffic — a normal working day for us, not a special trip.
Same-day appointments are available for most of Basingstoke, and every job — a service, a repair or a full installation — comes with a fixed price agreed before we start and a written record when we're done.
/ Other services in Basingstoke
Boiler Service in nearby areas
/ Find us
DMD Gas is based in Woking, Surrey — here's exactly where, and the fastest route from Basingstoke.
/ Questions we get asked
Straight answers. If yours isn't here, call — it's quicker than a form.
How often should a boiler be serviced?
Once a year. Annual servicing is a condition of most manufacturer warranties and is the interval the Gas Safe Register recommends. Summer or early autumn is the ideal time — before the heating season, when appointments are easier to get.
How long does a boiler service take?
Usually 45 minutes to an hour for a combi, a little longer for a system or regular boiler with a cylinder. We'll tell you if anything we find needs more time.
What's the difference between a service and a gas safety check?
A gas safety check (CP12) confirms appliances are safe to use; a service also cleans, adjusts and tests the boiler's components for efficiency and reliability. Landlords usually book both on the same visit.
Will a service fix a fault?
Minor adjustments are included. Anything that needs a part or extra labour is quoted in writing on the day and only done with your go-ahead.
Do you service boilers under warranty?
Yes. We're Gas Safe registered and complete the manufacturer's service record, which is what most warranties require.
Ready when you are.