01 / Residential · Boiler repair & emergency breakdown
Boiler Repair in Basingstoke
No heating, no hot water, a boiler that keeps locking out or losing pressure — we diagnose the fault, quote the repair in writing and fix it, usually the same day in Basingstoke. 24/7 emergency line.
Gas Safe registered · No. 660014 · ★ 5.0 on Google
We call back within 30 minutes(working hours)
Gas SafeRegistered
Residential
Certified
Emergency
Response
Insured
30 minWorking hours
“Thank you to Des, he has been my gas engineer since I started my business in 2022. He managed to safely inspect all my gas appliances and safety check everything, always a quality service.”OnFries, Google review
/ Call or email
Book an engineer
Tell us what the boiler's doing and where you are in Basingstoke and we'll give you an honest arrival window.
We call back within 30 minutes(working hours)
Smell gas? Turn it off at the meter, open windows and call the National Gas Emergency line on 0800 111 999 first — then call us.
/ Faults we fix every week
When a boiler stops, the first job is finding out why — properly, not by swapping parts until something works. Our engineers carry diagnostic equipment and the common spares for the major brands, so most repairs are completed on the first visit.
You get a clear explanation of the fault and a fixed price for the repair before any work starts. If the boiler is old and the repair isn't good value, we'll say so and give you a replacement quote to compare — the decision is yours.
We run a 24/7 emergency line for breakdowns and suspected gas leaks. If you smell gas, turn the supply off at the meter, open windows, don't operate switches, and call the National Gas Emergency number on 0800 111 999 first — then call us to make the appliance safe and get you running again.
- Same-day call-outs
- 24/7 emergency line
- All major brands
- Fixed-price repairs
Lost heating or hot water in Basingstoke? Call 07515 123196 — 24/7 emergency line.
- No heating or no hot water
- Boiler losing pressure or gauge in the red
- Boiler locking out or showing a fault code
- Radiators cold, noisy or heating unevenly
- Leaks from the boiler, valves or pipework
- Pilot light or ignition failures
- Pump, fan, PCB and diverter valve faults
- Thermostat and control faults
/ How it works
- 01CallTell us the make, model and fault code if there is one. We give you an arrival window.
- 02DiagnoseWe find the cause, not just the symptom, and quote the repair in writing.
- 03FixMost repairs done on the first visit with parts from the van. Tested before we leave.
/ Boiler repair cost in Basingstoke
We diagnose first, then quote. The cost of a boiler repair depends on the fault and the part — a thermocouple or pressure relief valve is a very different job from a heat exchanger or PCB. You'll get a fixed price in writing before any work starts, and if a repair isn't good value on an older boiler we'll tell you and quote a replacement to compare.
/ Covering RG21 to RG24 — Festival Place, Chineham, Brighton Hill and Old Basing
Much of Basingstoke was built in a few decades of rapid expansion, so whole streets tend to reach the boiler-replacement stage at the same time. We do a lot of like-for-like combi replacements on the estates and system upgrades in the older parts of town. Hampshire's water is hard, and we fit scale reducers on new installs as standard where the supply calls for it.
We cover the whole of Basingstoke (RG21 to RG24) — from Festival Place, Chineham, Brighton Hill and Old Basing — and the surrounding areas including Chineham, Old Basing, Hook, Tadley, Overton, Whitchurch, Oakley and Kempshott. Typical housing here is large 1960s–80s estates from the town's expansion, plus newer developments at Chineham and Sherfield Park, and our engineers know the boiler types, flue positions and system layouts that go with it.
We're based in Woking, Surrey, roughly 25 minutes from Basingstoke in typical traffic — a normal working day for us, not a special trip.
Same-day appointments are available for most of Basingstoke, and every job — a service, a repair or a full installation — comes with a fixed price agreed before we start and a written record when we're done.
/ Other services in Basingstoke
Boiler Repair in nearby areas
/ Find us
DMD Gas is based in Woking, Surrey — here's exactly where, and the fastest route from Basingstoke.
/ Questions we get asked
Straight answers. If yours isn't here, call — it's quicker than a form.
How quickly can you get to me?
Same day for most breakdowns in our coverage area, and we prioritise homes with no heating, no hot water, young children, elderly or vulnerable occupants. Call the emergency line and we'll give you an honest arrival window.
How much does a boiler repair cost?
It depends on the fault and the part. We diagnose first, then give you a fixed price in writing — you'll never get a surprise on the invoice. If the repair isn't worth doing on an older boiler, we'll tell you.
My boiler keeps losing pressure — is that serious?
It's usually a small leak somewhere in the system or a failed expansion vessel. Topping it up masks the problem and wastes inhibitor. Book a repair and we'll find the cause.
What does a boiler fault code mean?
Each manufacturer uses its own codes. Note the code and the boiler make and model when you call — it helps us bring the right parts.
Do you repair all boiler brands?
Yes — Worcester Bosch, Vaillant, Ideal, Baxi, Viessmann, Glow-worm, Potterton and others.
Ready when you are.